I have five Bose Smart Speakers. They are great until they go wrong and then forget any idea that Bose is a premium company.One of my Bose 500 got stuck on update after about three months. Bose response was to send the product back to them and they would send it to Belgium for a repair and return it to me at some time (no time frame could be given).So I am going to be without a product I paid for three months ago, because this company don't value their customers enough to send a replacement product or allow an exchange in a store.I'll stick to SONOS in the future, they actually value their customers.
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