Having issues with soundlink color speaker that won’t turn on and/or charge. I did my research online before calling Bose and tried all of the troubleshooting as this is a well documented problem. None of this worked so I tried using the chat function to speak with a customer service rep. There are unnecessarily long delays, many times overnight, and the representatives still have not addressed my problems. Tried calling Bose and after waiting online a representative did nothing to help me and only offered to sell me another speaker. Terrible products and even worse customer service. I highly recommend going with another brand, Bose has clearly gone downhill.
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