Overall, Bose customer support is pretty good. But they have a WhatsApp support number which I thought was quite neat. But having used it 3 times, it is absolutely abysmal. You wait HOURS to speak to someone. Then they send one line and then there is a wait for several more HOURS before the next line. Don't bother offering an IM service on WhatsApp that is so poorly supported, it just leads to frustration.
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