Abysmal support time and again for priority users, documentation is unclear, clarification is limited, and everything is processed through a ticket manager first, making it frustrating to have actual conversation and walk through issues despite the bot hosting itself being wonderful. Documentation is extremely basic and marketplace is no longer available for learning easily on your own but they do not offer support for more in depth processes and there is no longer a channel where you can ask for advice to learn from other users - truly a shame. Really makes it difficult to recommend to others regularly - not as beginner friendly as it's advertised and it feels like either talking to a wall or being belittled half the time in the support server anymore - not like it used to be.
Claim your business profile now and gain access to all features and respond to customer reviews.
