I was Community Support (volunteer position) for several months and throughout my time in the position, I learned of numerous sketchy things that the staff team/HRs do.First of all, the free tier limits that are imposed are horrendous. I get that not everything can be free, and they do need to make money to an extent, but at this point so much is locked down it's nearly unusable. What am I meant to do with a measly 3 custom commands without paying? I know this review is for BotGhost, but their sidecar service, BotPanel, a dashboard builder, also does the same thing. It limits you heavily on server count unless you pay for the Professional plan, which is $24/month, and has unlimited servers. Honestly, you're better off paying a developer the cost of a lifetime subscription (or less) to BG to develop and host a bot that can do leagues more than BG could.Secondly, my time supporting users was terrible. I honestly don't know why I didn't quit earlier. I had to constantly deal with people that were most definitely below the age of 10 (against Discord ToS), and could not understand basic English. I was treated horribly by members and I feel like managers don't really care or do anything about it. Once they introduced the CS voting system, where you could win prizes at the end of the month if people voted for you, you have CS members on the verge of begging members to vote for them after giving them support.Thirdly, they are scummy. They have asked members to delete negative content about them in turn for premium or an unban from the server. They have made fake "deals", where they claim to have a 50% off sale, when they raised the original, before sale price, to make it seem like you're getting 50% off, when it's only 25 or 30%.Lastly, the managers do some sketchy things. When they bring in a new round of moderators, they clear the staff chat and archive it. Now, this could have genuine meaning, but I assume it's to clear out arguments between staff and cover their tracks, because I've seen it being done after certain staff members are removed from the team. They cherish premium members and be more lenient on their punishments. They've deleted members' messages calling them out on things, even when it's simply just a question.I personally was banned after someone said something along the lines of "This server's mods are the epitome of discord mod stereotypes". I simply replied to the message agreeing with him. I was banned, he walked away with nothing.Anyway, thanks for coming to my rant. Please for the love of god don't use BotGhost.
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