This company is extremely slow to fill orders and I realized that’s because they are selling products that are available directly to consumers on other Internet sites. The products are great! Some of the best are available through upcountryinc.comAny attempts to contact customer service are handled by AI bots with sickenly insincere apologies and excuses. VERY UNRECEPTIVE CUSTOMER SERVICE.Check out your products and find them elsewhere online, hopefully directly from the actual sellers of the products.I read company reply, this was NOT my experience and the facts have really been spun. I wish I could screenshot the series of extremely rude texts that Emily sent to me. Summary: was going to help me but after bad review, no chance; then said days of customer being always right are over; concluded with “Don’t dish it out if you can’t take it”
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We have luxury dog crates, designer dog collars, leashes, and harnesses as well as high-quality dog beds, apparel, and toys.
