I had ordered 4 items. I was expecting 1 parcel but they came in 3 separate parcels. First 1 took 12 days to arrive, the 2nd.one arrived a few days later, the 3rd. one took over a week more.The materials, colors, sizes were not as I had ordered at all. The quality of the items was poor and not how the website shows.I did email them during this time. I did get the return label and the cost was mine. Very expensive to mail back.They do try to bargain with you by offering discounts on other items. They have a pretrentious attitude, of course, about how the refund will be sent back to the customer, once they receive it at their facility.It never happens because while the package was tracked back to their operating city of Guangzhou, arriving promptly by Canada Post, my package is still sitting there in customs waiting for the users to pay the taxes on it. Today March 15, the package waits for them to pay the taxes and it is now going on 3 weeks.They have falsely explained on how they were experiencing problems and they try to bargain with you to get half the refund soon and half the refund once it is at their facility.I was scammed because I did not read about this website sooner. It has been a loss of my time, cost and a learning lesson.This was on Pintrest by the way, and I am sure that they have other websites showing false shopping on Pintrest as well. They seem to have the upperhand right now.After this started 3 months ago, I went to my bank and had commenced the dispute. The bank did refund me and it is in their hands right now.They, whoever they are, do not take responsibilty nor do they care.As for me, and I do not shop online very often, it will not happpen again. I am out of pocket for shipping back and the customer takes the brunt of it. And that is why they do not offer return shipping free.
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