Been a member of bovada since 2020 and used to love this place. Had a few wins and a few withdrawals over the last 6 years never had an issue. But recently I switched to sports and have had a good run. On my last withdrawal of 2000$ they cancelled my withdrawal and locked me out of my acct. I was told it's under investigation but nothing else. I was also told I would receive an email in 24-48 hours to let me know what was going on. Well it's been over 72 hours and I've emailed every dept I could 3 or 4 times and get no response from anyone. I've tried live chat but they just tell me the same thing. It under review and they will email when it's finished. Under review for what? Because I won some money? No explanation of anything. I sent my id photos, utility bill, selfie, and still nothing back from them. Horrible customer service. Also used to get weekly bonuses. But those have slow faded to nothing. Which is why I quit playing In the casino. Site is going to hell quickly. Not happy with bovada at all.
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