I ordered my daughters school books on 27 November 2025 and they arrived today, 11 February 2026. They charge a fortune for books, if you can get them elsewhere, Amazon for example, then do. There’s no customer service telephone so you can’t speak to anyone when there are problems, and there are always problems. I chased box of books several times via their messaging service to get the books delivered but the staff never answer your questions directly. Instead they sent me a fake AusPost tracking number and never actually gave AusPost anything to deliver. We’re part way through the first term now and the books have just arrived. Thankfully my daughter is in her last year now so I never have to use them again, otherwise I’d be asking the school to use a different book provider. Just a massive shame that with her ATARs coming up the books weren’t here for the start of school. Completely incompetent and unable to deliver their products.
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