Important points to keep in mind before dealing with this bank.
- they do not reply to emails
- reaching customer service is a lengthy process
- it's nearly impossible to contact them while abroad
- visiting the bank requires waiting in line, which can be time-consuming
- they still rely on paper, so you'll need to write and sign your information even if you've submitted a request through their app/website
- never lose your Philippine SIM card, as OTPs for transactions are sent to your mobile number.
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Bank of the Philippine Islands is a universal bank in the Philippines.
