I recently had a very disappointing experience with Brahma Gems (Defence Colony, Delhi). I approached Brahma Gems to purchase a pair of diamonds. I am an international client and had limited time during my visit to India. Brahma gems executive & owner communication was really poor and extremely slow. They didn't show any interest in making the deal or arranging diamonds for me. Unfortunately, I trusted them and visited their Delhi office twice and didn't focus on other providers. At the last moment Anshul the owner of Brahma Gems said now the ring can not be made. I gave them more than 2 weeks to arrange for diamonds and make a ring for me but they not even failed to deliver but the communication was extremely slow and the executive Vipin even gave the wrong pricing.
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