The customer service was absolutely awful. The website promised free 30-day returns. I ordered trainers that took a while to arrive, which wasn’t the main issue. However, they didn’t fit well, and I wanted to return them. I was repeatedly told they don’t offer free returns, only a 20% refund without needing to return them. After disputing this, I was offered a 30% refund but had to pay for return shipping. I’ve requested a returns form multiple times, but they are now ignoring me. The trainers are of poor quality as well. Avoid at all costs.
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