Do not use this company. I returned a pair of shoes unworn and with original packaging and within the time allowed. It cost me $12.00 to post.
Two weeks after I had received an email from Auspost confirming they had received the shoes I sent an email to enquire when the refund would appear. After a week they sent an email demanding the confirmation no from AustPost. I sent it. Two more weeks passed and no refund . Just now I have received a gift certificate to the value of the shoes TO BE SPENT AT THEIR STORE. The refund policy clearly states they will refund your money. I do not want to deal with them again so I've lost $80 plus $12 postage. Beware this company!
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