The item was marked as delivered, however it was not delivered to my address. After trying to track the parcel down I got in touch with braun, I sent them the proof of delivery photo, and photos of my house (which has my house name on a big plaque on the wall) to prove it wasn't my house. They told me I would have to wait 2 working days (this was a Friday afternoon) for them to investigate my claims! If their investigation doesn't go in my favour then tough! I spent nearly £100 of a shavers (that isn't all that amazing) to not have the item i paid for!
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