Braun shaver. 19 months old. Used 2-3 times a week. The foil started jumping out of the head 2 weeks ago. After an email exchange customer service told me "The foil and cutterblock are precision parts which are subject to wear. They should last up to 18 months" and "As you have used your shaver head for over 18 months we recommend buying a new one" I'm so unlucky that mine was 19 months. Anyway....that's what I will do, buy a new one. Shaver that is. No more Braun products plus whatever social media I can find to explain what a poor company this has become. Although Braun must know this with a rating of 1.4.
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