Our last experience with Buchroeders was absolutely terrible. We had an engagement ring repaired there - the neck of the ring had broken and a few of the side pave diamonds had fallen out. While we were there, we were solicited to get their “in-house insurance plan” which was suspicious. We were told her engagement ring was worth only 1/2 what it was purchased for, and the premium was double what I was already paying for the full amount through my current insurance? I digress. When my wife got her engagement ring back after repairs, the baguette diamonds they replaced it with were very noticeably yellow compared to the rest of the diamonds. When my wife called and asked why they didn’t match the color of the diamonds, she was told that this is a standard replacement and that there was nothing they could do about it. It wasn’t until I had to call and talk with a manager did it get resolved. Not even 1 month later, the crack in the neck resurfaced at the same place where they had apparently repaired it, and the baguettes fell out yet again. Since the repairs were done so recently and this happened, you would think that Buchroeders would take care of this right? Wrong. They told us to go back through insurance to do the repairs with someone else. Absolutely terrible service. I actively tell people to never go through Buchroeders. Their business is not about making the customer happy. Note* I have changed my rating from a 1 Star to what it is now due to Buchroeders response to my review.
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Buchroeders Jewelers is a family-owned and operated jewelry store located in Columbia, Missouri that has been serving the community for over 125 years. We take great pride in offering the largest selection of high-quality jewelry in the area, including engagement rings, wedding bands, fashion jewelry, and luxury timepieces.
We specialize in custom design services and have a dedicated custom engagement ring division that works closely with our clients to create one-of-a-kind pieces that are tailored to their unique style and taste. We also offer the most competitively priced lab-grown diamond options in the region, ensuring that our customers can find the perfect diamond to fit their budget.
At Buchroeders Jewelers, we have the largest selection of loose diamonds in the state of Missouri. Our knowledgeable staff can assist you in selecting the perfect diamond for your engagement ring or other special piece of jewelry. We offer GIA-certified diamonds and provide all of our customers with a lifetime diamond upgrade program.
We are also a pre-owned Rolex retailer, offering a wide selection of certified pre-owned Rolex watches that have been fully restored to like-new condition. In addition, we offer pre-owned designer jewelry from the most popular brands such as Cartier, Van Cleef & Arpels, David Yurman, and more.
Our full-service repair center is staffed with experienced professionals, including our Master Bench Jeweler, Jesse, who has been with us for over 20 years! He can handle any and all jewelry repair or restoration need. We offer a wide range of services including jewelry cleaning and polishing, ring sizing, stone replacement, and more. We take pride in our attention to detail and the care we take in restoring each piece of jewelry to its original beauty.
At Buchroeders Jewelers, we are passionate about our craft and committed to providing a memorable and rewarding experience for each and every customer. Visit us today and let us help you find the perfect piece of jewelry to celebrate life's most special moments.See more
