Would give no stars if possible. Was under the impression it was a UK based company. However was told the item had to go through customs and took nearly 2 weeks to arrive. When it did arrive it was stuffed into a Jiffy bag that was tiny. With Chinese writing on it. Makes me very worried to use.Contacted the customer service email. Took ages to respond then asked for reason why. Website states we won’t ask why we will refund. Took pictures as requested of item unopened. Then another email offering 20% discount. Instead of the full refund as it can be costly to return. Don’t put money back guarantee if you don’t mean it. I am so disappointed with the item and the service. Please do not buy from this company. I have only recently seen the trust pilot reviews as looked on the website.What a scam and now out of pocket
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