Terrible experience. I hired this person as a night nurse, not a sleep trainer, and expected her to be responsive to the needs of my 2‑month‑old baby. Instead, her approach was extremely rigid and hands‑off. She repeatedly refused to pick up my clearly uncomfortable baby to soothe him, saying that in 23 years she has never picked up a baby to help them settle, and insisted on keeping him in a BabyBjörn chair during the night, including around feeding times, and did not offer to burp him, despite me explaining his digestive issues. When I finally picked him up myself, he immediately burped and was clearly more comfortable, which reinforced my concern about her approach. She also swaddled him in a wrap she had brought from her own home without asking my consent, and I had no way of knowing how clean it was.Our baby, a few days post‑vaccines and with tummy problems, stayed mostly awake and unsettled from 6pm until past 1am (she came at 7pm). Throughout the night she kept berating me that I had let him sleep too much during the day, but for a 2‑month‑old baby, being awake for 7+hours is not a reasonable or developmentally appropriate consequence of daytime sleep. Her “advice” was that he should feed five minutes on one breast and five minutes on the other, then be put on the floor if he fell asleep and even undressed so he would be cold and wake up, which I found completely inappropriate. From the start she also failed to take over basic tasks one would expect from a night nurse: I was still the one burping him, putting him in his sleeping bag and doing much of the hands‑on care.When, after midnight, I found he was still not sleeping and she continued to refuse any responsive comforting, I stepped in. She became confrontational, raised her voice at me in my own home, and I asked her to leave after 1am, offering to pay her in full just so the situation would end. In the two days afterwards she also sent me repeated, threatening payment messages, which felt very intimidating and inappropriate towards a busy mother caring for a newborn. The payment was made in full.I have worked with several other maternity/night nurses without any issues; all were gentle, responsive and respectful. This particular nurse’s “military” style, lack of responsiveness to an uncomfortable baby, and aggressive behaviour towards a vulnerable mother mean I cannot recommend her to families looking for genuine night‑nurse support.
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A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical.
After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time.
The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call.
Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds.
Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.See more
