brent.gov.uk

1.2
1.2 Based on 87 reviews

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Charles M.
Parking Charge

Parking Charge - Picked up a PCN for parking.The PayByPhone App was no longer being used despite being displayed to use.There was no signage directing to use the RingGo app instead, and it was too late when I realised.Wasted time tying to use the PayByPhone app and subsequently picked up a PCN trying to find out the correct payment methods.Appealed against the PCN. The response did not acknowledge the lack of signage for RingGo or anything really except spout the usual robotic BS to hide behind.Your own evidence when issuing the PCN shows the lack of correct signage.Took three months to respond to my original appeal, advised 14 days to pay from date of issue, but the letter took ten days in the post.Really poor response. Lazy. Embarrassing.

1
Date of experience: May 13, 2025

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