One of my neighbours is having a party with guests playing loud music and shouting at 12.30am. The whole street is being kept awake. I called Brent on this number 020 8937 1234 after 15 minutes a chap called ‘Alan’ picked up who told me he could not do anything as the party was in a garden and they do not investigate that. Alan was rude and dismissive and didn’t offer any advice or show any empathy to the situation even when I told him my partner was 9 months pregnant. Disgusting attitude! I’m appalled. He basically made me feel bad for calling and bothering him. The amount Brent charge for council tax and this is how we are treated. It will be a sleepless night but this week I’ll pop over to Brent head office to meet some of these useless employees. Alan also would not give me his surname. Wow!
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