Title: Brent Council and CDER Group are pushing residents into debtI was late on my Council Tax last year because their phone lines didn’t work and the website kept crashing. When I finally got through, I paid everything I owed and started paying monthly again.Months later, they said I still owed for the same period and added penalties. Then they passed my case to CDER Group, who added £75 more — and now they say I owe over £581 or they’ll come take my belongings.This is harassment. I paid what I owed. How is this fair? Brent Council is punishing residents instead of supporting them. This system feels more like extortion than public service.
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