We stayed at phoenix VI unit 6001 7-26 thru 7/29 2024. We arrived to beds that were made but not with clean sheets. There was hair in the bed and “bodily fluids”. None of the beds had clean sheets. Dishes were all put away with food on them. Refrigerator was falling apart. Ice maker did not work. Cabinet drawers were falling apart, could not close. Couch was so filthy, they had to clean it while we were there, inconvenient. Had to get another cleaning crew in to strip beds and put on clean linens. The cleaning crew that came in to “reclean” even said it had not been cleaned. Bathrooms were not clean. Hair on the toothbrush holder. These are just the most obvious. We do have documentation. Also inconvenient because cleaning people in and out. Also having to deal with these issues took time out of our vacation. We paid almost $3000 for this condo. We did get the cleaning fee refunded but should have been more. We rented thru air bnb but Brett Robinson would not let us contact the owner so they could be made aware of these issues. If I was the owner I would want to know. This could have been a great condo if it was maintained properly and cleaned.
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