I love Breyer models and have been collecting for 30+ years but goodness I am disappointed in my last 2 interactions with the company. I placed in order dec 1 and didn’t get my ornament until 2nd week of January. Then I placed an order when the new models came out, I made sure the model was available. I got the box in good time but inside was everything except my model, the most expensive thing in the box ( side note their prices lately almost make it impossible to collect them ) so instead of calling I emailed I don’t hear anything for a week so today I spam call until someone answers .She isn’t friendly but that’s whatever,I tell her I had emailed but she says oh yeah don’t email we have 7000 emails and only three people answering them. I offended her by asking when I can expect an answer. I won’t be buying from them this year except for the stablemates club purchases. It’s very disappointing and sad.
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Breyer makes the world's most realistic and authentic model horses and accessories for play, collecting, customizing and showing.
