I ordered Christmas horses for my daughter on Dec 10th, when the items had not arrived by Dec 26th i contacted Breyer Horses, they said they would look into it and get back to me. I tried contacting them again a couple days later and was told the same. Then i received shipping information on January 7th, almost an entire month after my original order date. Christmas was obviously well over, I don’t want these items anymore, they are currently in transit it’s now January 16th I still don’t have the items. And even to return or ship them back I paid $30USD for shipping so about $50 Canadian I won’t get that refunded. Can’t get ahold of anyone for even the discounted price that the horses now are. Will NEVER purchase another Breyer item again because of this customer service.
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Breyer makes the world's most realistic and authentic model horses and accessories for play, collecting, customizing and showing.
