The interlocking system (and the reason we bought the two carryon roller bags) doesn't function if the top roller bag has four wheels. And BR knows this -- they indicated in response to my complaint that "customers requested the interlock function on additional bags and it just doesn't work perfectly on the four-wheeled bags". Then don't sell that it interlocks! Also, we purchased eight total pieces to "never buy luggage again". The colors don't match bag to bag in the olive color (again BR has an excuse - different materials don't match - then give them different color names people). Finally, this luggage is heavier than our previous highest end Samsonite. So heavy that I wonder if I'll actually be able to drag it for international travel. I don't recommend.
Claim your business profile now and gain access to all features and respond to customer reviews.
Engineered for reality. When you’re traveling, they can mean the difference between fast or frantic, relaxed or riled. You see, at Briggs & Riley we do what many consider unthinkable these days. We listen. To customers, to retail partners, to our team of repair experts. Then we design our bags around real-world needs and wants. A handle mounted on the outside of a bag to create more room and flat packing. A pocket to hold toiletries or safeguard your passport. An expansion system that adds capacity then compresses your belongings securely in place. In fact, we have multiple patents designed to make travel, well, easier . It ’s innovative thinking like this – never for innovation’s sake – that sets Briggs & Riley apart. Now combine all that with the only unconditional lifetime guarantee in the business. It’s no wonder our customers are nothing short of Fanatical about our bags.See more
