Janea Jarrell (Briggs & Riley)Aug 1, 2022, 11:20 AM EDTHi Marc, I have placed an order to send you a new patch personalized with MJW. You will receive an email confirmation and tracking once the order ships. If I can be of further assistance, please let me knowHi Marc,My sincerest apologies for the confusion, I have been advised because the item was not recently purchased (within 48hrs) with Briggs & Riley, I am not authorized to send a complimentary patch.The personalization patches are available for purchase on BR.COM for $20.00. Each product ships free with instructions on how to install the patch on your Briggs & Riley bagOrdered a $360 backpack, and placed the order for my complimentary patch and denied. Briggs RENEGES
Claim your business profile now and gain access to all features and respond to customer reviews.
Engineered for reality. When you’re traveling, they can mean the difference between fast or frantic, relaxed or riled. You see, at Briggs & Riley we do what many consider unthinkable these days. We listen. To customers, to retail partners, to our team of repair experts. Then we design our bags around real-world needs and wants. A handle mounted on the outside of a bag to create more room and flat packing. A pocket to hold toiletries or safeguard your passport. An expansion system that adds capacity then compresses your belongings securely in place. In fact, we have multiple patents designed to make travel, well, easier . It ’s innovative thinking like this – never for innovation’s sake – that sets Briggs & Riley apart. Now combine all that with the only unconditional lifetime guarantee in the business. It’s no wonder our customers are nothing short of Fanatical about our bags.See more
