My first Briggs and Riley rollerbag is still in use (Purchased in 1995, been to all 50 states, 6 continents and 4M miles in the air). When the airlines run out of overhead space, the bag gets checked and it really has taken a beating. B&R honors the lifetime warranty, under which I've had fixed/replaced a new liner, multiple zippers, and even a new handle and wheels. My wife bought this bag for her first job, and because we were just starting out, money was tight, and I remember what a hard time that I gave her for the $300 price (1995). If I only knew then what I know now.As a frequent traveler, I acknowledge that I'm hypercritical about luggage function, design, and durability. I've tried Tumi and it's not worth the premium. I've had all sorts of Samsonite bags and consider them disposable...they last a year or two, fall apart, and then I buy new ones (I buy the cheap bags for the infrequent, longer trips, where I know that the airlines will be putting them through a shredder).What I like about my new B&G rollerbag is that it is lightweight, and has significant design improvements and innovations over the older bag. I really like what B&G have done with the garment section, incorporation of certain straps, compartments, as well as hardware. The bag is hyper-functional for the kind of travel that I do. I took the opportunity to also purchase a backpack for overnight trips, as well as a laptop bag. I'm also very pleased with the smaller bags, for the same reasons above. B&G designs do the job really well, and knowing that I'll be supported by the B&G warranty has earned them my loyalty for life.
Claim your business profile now and gain access to all features and respond to customer reviews.
Engineered for reality. When you’re traveling, they can mean the difference between fast or frantic, relaxed or riled. You see, at Briggs & Riley we do what many consider unthinkable these days. We listen. To customers, to retail partners, to our team of repair experts. Then we design our bags around real-world needs and wants. A handle mounted on the outside of a bag to create more room and flat packing. A pocket to hold toiletries or safeguard your passport. An expansion system that adds capacity then compresses your belongings securely in place. In fact, we have multiple patents designed to make travel, well, easier . It ’s innovative thinking like this – never for innovation’s sake – that sets Briggs & Riley apart. Now combine all that with the only unconditional lifetime guarantee in the business. It’s no wonder our customers are nothing short of Fanatical about our bags.See more
