I've now used Brightpearl twice for two separate businesses that I have started. This ERP has allowed me to scale both times by making our processes more efficient and repeatable. On top of that, we use multiple softwares for fulfillment, accounting, inventory, etc. and Brightpearl has connectors for all of them!
Even better is the support and training we received from Brightpearl. Carmen Vazquez was our onboarding specialist and she made us feel like close colleagues while working on this project. We always felt that we were being guided by an expert and someone who really understood our business. She was patient with us while working through specific issues and took to them to really dig into solutions for questions we had. Honestly, everyone we came in contact with at Brightpearl was very helpful and truly had a positive attitude when "dealing" with us.
Even post onboarding/post go-live we've seen that translate to our new account management team. It's worth mentioning this as in today's world there are too many businesses that treat their people as disposable. I feel the attitudes of the employees at Brightpearl show that the company cares for their people overall. That means something to this small business owner.
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Brightpearl by Sage is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your sales orders, fulfillment, inventory management, accounting, reporting and planning, warehouse management, replenishment and more. Designed specifically for retail business models, Brightpearl is built to reliably handle peak trading, integrates with the full retail tech ecosystem, is omnichannel-native, is the system of record for key trading data, provides real-time trading insights and is automated so you can stay in control and manage by exception.See more
