It looks like I am the outlier of these reviews. I had a horrible experience with BrightTax, despite getting assurances from the CEO about what I would experience. I found many mistakes (apparently they have no QA process), the most egregious of which was classifying interest as a penalty withdrawal. Then dismissing me when I asked about it. No excuses for this kind of error. A director stepped in to set things right and provided a partial refund but I’m nervous the rest of the return is riddled with mistakes that I didn’t catch as I’m not an accountant. Beware.
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