brimstoneenergy.co.uk

After much deliberation, we finally decided to invest in solar panels and battery storage to make ou

After much deliberation, we finally decided to invest in solar panels and battery storage to make our house more self sufficient, in uncertain times with energy prices going up and up. We spent several weeks researching various local independent companies as our system was not going to be a standard off the peg option due to the layout of our roof and wanting to put the array on an outbuilding but connected to the house. The reviews that we read regarding Brimstone Energy were all very positive and so we contacted Matt to visit and discuss our options and give us a quote. Matt was very professional and went through all the options (+'s and -'s) and costs. Although the Brimstone quote was not the cheapest option (or the dearest) we decided to go with them as they gave us the most detailed plan of the work needed and a breakdown of the costs involved plus a reasonable time line for installation. Once we had signed the contract we were given a firm date of installation and Matt arranged for the pre ground work (buried cables) and some of the electrical work to be completed a week prior. The installation of the panels went smoothly but we did have a problem with the battery. The battery was due to be delivered, directly from the supplier, a few days after the panels went up. Just prior to it being delivered, we were told that the company had folded that day, which was a total shock. Obviously this was beyond Brimstone Energy's fault but it did leave us in an awkward position. We asked Matt to visit and go through the options for a substitute battery of the spec that we had originally chosen, which he duly did and we were able to eventually proceed. Finally with a smallish delay, the job was completed and we are very pleased with our new system.

Date of experience: Mar 05, 2026