I'm very dissatisfied with the service provided. It's been over two months, and I'm not even a customer. I've always paid on time, yet I received a bill stating I owe for an additional month because I was supposed to provide a 30-day cancellation notice. Who can give a 30-day notice if they lose their job? If I cancel on a specific date, I should only be responsible for payment up to that date. Why does the company require a 30-day notice? It feels like another way to extract money from hardworking individuals. The service is unacceptable, and the representative I spoke with was rude and unhelpful. As long as you keep paying, you're treated well, but once you cancel, everything changes. I will never recommend this service to anyone. It's hard to understand how they continue to operate this way. Truly unacceptable and subpar service.
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