I had the same experience as everyone else (short, small pants and they won’t refund because they’re saying they sent the right ones and they they receive wonderful reviews on their pants, etc) but I did check for reviews in advance of ordering in Feb and this thread only goes back to March. Looks like a new scam. Hopefully others check first. I filed a charge back through my visa after trying to return many times and getting the same message. You can prove that they’re not the length that Briskrythm says they’re going to be on the sizing chart. So that’s an option. Hopefully the cc companies will shut them down.
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