Avoid this company at all costs. Absolutely awful experience from start to finish.Our family move very frequently and therefore have plenty of experience with different moving companies and we can easily say that giving Britannia a chance was a huge mistake. They are completely not up to standard and cannot be compared with other international shipping companies such as Pickford’s (UK) and SDC International Shipping (USA).1. Took multiple pick up days to load up a modest amount of furniture from our apartment.2. Informed us that the furniture wasn’t able to fit into a 20ft container - the same furniture was all shipped in a 20ft container with no problems 10 months previously3. High value, expensive items such as TV, smart crib, sofa (and countless others) were not wrapped/packaged correctly for international shipping4. TV, Smart crib, vases, lamps and more items all arrived completely broken5. Customer service and the manner with which they spoke to my wife throughout the process was completely unacceptable.Unfortunately the insurance only covered us for “complete loss” of the items and therefore the fact they arrived completely broken and unusable means we couldn’t get them reimbursed.Overall we were astounded at the level of incompetence at almost every stage of the move and we fully regret having given them a chance.
Claim your business profile now and gain access to all features and respond to customer reviews.
Britannia Movers provide a friendly, professional and efficient moving service across the UK and beyond. Whether you are moving to a new home just a few miles away or starting a new life on the other side of the world, one of our 43 depots will be happy to help.
Whether you are moving a one bedroom flat or a 20 bedroom mansion, our highly-trained crews will do everything they can to take away the stress of moving day, leaving you free to enjoy the excitement of a new beginning.
Our services include packing and unpacking, export wrapping for long-distance moves, bespoke crating for fragile and valuable items, vehicle shipping, and furniture dismantling and reassembly.
For office or workplace moving customers, we work with you before the move planning everything down to the smallest detail. This helps you to minimise downtime and keep your business functioning.
For customers moving further afield, we organise your shipping and work with high quality, carefully vetted companies all over the world to provide you with a door to door service, all overseen by our UK-based move coordinators.
We are members of the British Association of Removers and hold a number of British Standard and ISO quality accreditations.
We have 43See more
