After considering a purchase, I decided to check the company’s replies to customer reviews first. I was shocked to find that this business openly insults and mocks people who leave honest feedback, using discriminatory language like “femboy,” telling customers to “get a life,” and even mocking mental health struggles.After I raised a simple concern about the tone of their public replies, the owner personally insulted me, mocked mental health conditions, and blamed customers for having a “woke mind virus.”This is not only unprofessional—it is fundamentally incompatible with any acceptable business standards, especially in the UK.I have retained full screenshots of their response and have reported this company to: • Trading Standards • The Advertising Standards Authority (ASA) • Trustpilot for violating user guidelinesBuy at your own risk. Businesses that treat customers this way are a liability, not a trustworthy brand.
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