I had numberous back and forth conversations with British Supplements and told them when I get too the UK I would order, placed my order and I did not put my billing address correctly so I immediately emailed them to give them my billing address and they cancelled my order stating "upon my request". I wrote them and said I did not want too cancel my order but was telling them my billing address needed too be corrected. Then I get an email wanting a utility bill from my billing address and a copy of my credit card last 4 digits. I thought "security" how is this protecting my "security" and is this done too every customer, and I was ordering a large order for me 275 pounds worth. I did send a copy of my bank statement with my address and the CC copy and heard nothing. How do we go from pleasant informative conversations to cancelled? Adding I have ordered many things and Shopify has used my same information so how did I go into fraud catagory? Also, ordered from your app not by email. My questions were all email and if you look it up I had quite a few conversations. Not everyone is a fraud and I certainly am not, and in my email coversations I was never told I could not order if my billing was different than my mailing. I've messaged you over and over and even sent the information you requested with zero response even today. Sad I was looking forward too getting your products and 100% would have been purchasing every 3 months, but you choose too cancel me for Shopify who has processed my orders before.In addition I just ordered over 500 pounds from barnyarns, but guess what they called me, and once speaking too me put my order through. NOT EVERYONE IS FRAUD!
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