It is important to note that I am writing my experience as a would-be customer and haven’t actually purchased from this company. I just want to get a message to the owners. The attitude of the owners in how they respond to genuine concerns from people who have paid them money has really put me off. I like the idea of buying supplements from a UK company. It definitely sounds like a small business from the kind of communication that they allow to be put out publicly. I really liked the look of some of the products on the website but just can’t bring myself to give my money to such clearly contemptuous people.Hire someone with some PR knowledge or even just someone who’s willing to be honest with you. And take constructive criticism. If this is how you treat paying customers I dread to think how you treat staff who try to make a suggestion for doing things better.
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