Basically a scam company that forced a subscription hidden in the fine print and placed purchases for you, charges you and then doesn't help with a return/refund on something they unethically sneaks in to trick people.
Such a shameful practice and way to conduct yourselves as a business knowing full well 99.9% of people don't read the entirety of the fine print and hides things in it in a mountain of legal/corporate terminology. And takes advantage of this fact and exploits unsuspecting consumers due to greed.
And upon opening a dialogue with the company asking for help and retrun/refund. They offer no help or solutions. They just say "nothing can be done", e.g. their intent is to scam you of whatever they can since they don't even try to offer a solution or anything else that would help the customer.
DISGUSTING!
Update:
This company tryed to flagged my experiance and review as containing defamatory content. Thank the Lord that #TrustPilot still holds a firm belief in the 1st amendment, helps the customers have a voice, and I thank TrustPilot for it.
Additionally;
It should be noted that British Essentials appears to remove negative reviews from its own website. I submitted a review there and was able to see it published by the end of the day yesterday. However, when I revisited the site today, the review had been removed without explanation.
This raises serious concerns about transparency and credibility—particularly given that the site currently shows a significant number of low-rated reviews (60 two-star and 183 one-star at the time of writing). It will be telling to observe how these numbers change in the coming days.
Engaging in such practices reveals a troubling lack of openness and accountability, and further undermines trust in the company’s stated values.
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British Essentials is an Online British Supermarket delivering British Food & Drink worldwide.
