BUYER BEWARE!! Brixton has a strict return period and delights in charging customers fees for returning, rather than exchanging... their frequently limited stock. I attempted to return items purchased online to an area retailer provided to me by the Brixton website’s 'Store Locator'. After driving to the local retail store, I was informed that they do NOT accept returns for Brixton online purchases... and never have! Once home, I reached out to Brixton by phone. After a lengthy hold time, I was told that they were, “busy helping other customers,” but could expect to receive a call back... I received NO call back, even after waiting two hours before their published closing time. Finally, I emailed their ‘Customer Service’... only to receive an AI generated response. I did what the website and AI suggested that I do. I spent my time and money in an attempt to complete, what should have been, a simple return. For all of my trouble, I received no human response from their failed excuse for 'customer service' and now, in order to return my unwanted items, I will be charged the Brixton restocking fee—AND discounted prices on my items... why?? I spent $71 and will only get back $59—a nearly 20% reduction in my purchase price. My family and friends will no longer patronize this very poor excuse for an American retailer.
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Inspired by music, culture, and the people who surround them, Brixton is the collaboration of three friends who wanted to convey their lifestyle through unique products.
Created in 2004, the timeless and clean design of the Brixton collection is har...