Good they integrated the switch from a fibre to cabinet/copper wire provider to a mobile 5g broadband provider in a managed switching process. Not so good that the switching process was patchy with the new service being commissioned several hours after the scheduled time with the customer being left to chase the new provider for an explanation. The offer from broadbandgenie of a voucher took 3 months to come through. The offer they curated included a credit against the last bill from the outgoing supplier, but the nature of the last bill is ambiguous since the final 'bill' is a credit for days not due, but charged in advance. No credit has been received as yet. The positive is the new service is literally 10 times the speed of the old, has real support on tap if required and is cheaper too - no regrets.
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