Worst customer service ever. There is no human being you can speak with over the phone with Sky. They will route you to their Bot and they will not really process your requests. They will ask you to fill out bunch of paperworks and they will delay the request. Everytime you end conversation with their chat support, they ask you to fill out the survey, I always gave them 5 but Iregret doing that. None of my concerns were handled well. I was just always led to delay the resolution and now, my concern is pending for weeks. I am angry and no one is reachable in their team to process my request. No one picks up the phone. No one even the Bot answers the chat. We tried reaching them in numerous channels. I had my friends do it for me and no body catters the concern we wanted to be resolved. Its the worst provider for 2025. Please rate them 1 star when you get surveyed. Nothing gets done even if you give them 5 star.
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