broadbandgenie.co.uk

4.3
4.3 Based on 201 reviews

We are Broadband Genie - the UK’s most trusted independent, unbiased broadband experts and comparison site. We launched in 2004 and our tools have saved hundreds of thousands of people time, money and stress, whether upgrading their broadband connection, ...

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David CB
Fake Sky online deals, on Broadband Genie

I found a broadband deal for sky on MSE which had a sign up through Broadband Genie; their website would give the offer with a £95 / £120 voucher and when you click the link to Sky if would be £80 voucher (when it worked and didn't crash).We contacted Broadband Genie on their contact number, we got into a 'Third Party Company, Not Broadband Genie' / contact centre' they we not aware of the website or what is on it and had not contact information for their website or 'Broadband Genie' direct support, it appeared to be a call centre they noted they were in South Africa (I wouldnt mind but they couldnt / wouldnt help, as they dont have the same offers as online) they are the 'New Sales Team on behalf of Broadband Genie' This company is dissolved on Companies House. They could only 'sell us the offers online' but could not offer the offer we have found on the Broadband Genie website, that is on the website, not had any replies yet.They told us to use the online chat for the website, but when asked they didn't know how to do that, or if the website even has one! I was not able to find one and I'm fairly tech savy. They then wanted me to then email Broadband Genie email.This is one of the worst companies I have come across! and then that also then gives Sky a bad name and less trusting of their offers.

1
Date of experience: Nov 12, 2025

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Business Details

  • We are Broadband Genie - the UK’s most trusted independent, unbiased broadband experts and comparison site. We launched in 2004 and our tools have saved hundreds of thousands of people time, money and stress, whether upgrading their broadband connection, or choosing broadband for the first time. We push the UK’s broadband providers to bring you the best possible broadband deals, speed and quality and we make your options clear. We are broadband geniuses. We are Broadband Genie. See more

  • email feedback@broadbandgenie.co.uk.
  • call 01223297862
  • language https://www.broadbandgenie.co.uk

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