I won't be using this service again! I ordered gift baskets for family members 10 days before Christmas. After not hearing anything from them, I checked on the status and found out they won't arrive until Friday, January 2. What a letdown! When I called, I only spoke with a customer service representative located outside the country. I know she isn't to blame for my frustration. It's uncertain if this company will make any amends for their mistakes. It's not just about the money; it's about the trust I placed in a service that promised timely delivery and completely failed! That's all there is to say.
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