I know insurance places are usually looking to get as much money as possible but this company is terrible. Have been having issues with them since November when my policy changed by 20% and no one informed me (was told by a rep if it changed from 10-15% they were to let you know) and this just slipped their mind before my policy renewed for a year. After confirming multiple different times with different reps the "estimate" was around $500 but when I got my actual cancellation notice it's over $1000. How is that an ESTIMATE when it would doubled!? People base their decisions off the estimate that is given and these people are ROBBING more money after the paper is signed. I get that the reps probably get a lot of attitude but maybe if they didn't lie and was truthful about stuff there wouldn't be so much to be frustrated about. After other people made multiple mistakes and gave me a wildly different estimate I essentially got "nothing we can do, pay up or stay in the contract". RUN from this place. DO NOT USE IT and DO NOT use GORE. they are CROOKS!!!
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