Horrible customer service long wait times unresponsive reps. I was sold a policy that the rep didn’t complete properly so the price was not accurate. I was never given my policy the pricing or any documentation. Once I questioned the new price being over $100 more a month and spoke with a manager they advised me he did not do his job and gave inaccurate information to myself and the underwriter. Sorry he will get further training. I was then left paying this outrageous price and threatened with a cancellation fee. I cancelled the policy and now there is more money owing! What a train wreck of a company big mistake moving my business here. Glad to be back with an honest provider that has proper customer service.
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