We were given a recommendation to go through Brokerlink for car insurance. We have been in Australia for the last 10 years, so coming back to Alberta we knew premiums were going to be high. The first time the lady just told me to send her a bunch of documents - didn't even go through the quote process with me on the phone, then quoted me $10,000. We were baffled. Nil follow up attempts were made from this broker. The second man we spoke to was super helpful and thorough - spent over an hour on the phone with me getting all the details correct. Got us a quote of $3,500. However, apparently the company didn't accept the quote. Then the communication died off. I requested help multiple times for the next steps. Nil effort was made to get our business. No follow up steps were given. When i asked for more quotes to different companies, it was promised they would be sent through - i never heard anything further. And we ended up going with a different company. We paid $2,900. Still wildly high but at least we got insurance! I was so confused why it was so difficult to get anywhere with the brokers from brokerlink. Really frustrating experience and I wont be recommending them.
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