If I could give them a 0 I would. I was with bow valley insurance since 2015 with 4 vehicles and apartment insurance I didn’t know when broker link took them over but I just bought a New car and needed a quote and it was the most dysfunctional agency I have ever dealt with. It was a full week June 16-20 th of different ppl answering the phone hanging up on me etc. I talked to 5 different people and they all gave me 5 different quotes one of the people was very unprofessional demanding I send in bills of sale and my loner address .I had enough as I needed to pick up my car and still hadn’t gotten anything done. So I found Jeff Cook insurance here in Alberta I spoke to one representative who was amazing Matraca Miles who within hours had paperwork sent to me and I was able to get my vehicle on time. Also some of the quotes from broker link were 2600-2800 I ended getting 2200 from Jeff cool.
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