I talked to Cassandra from NFLD for over an hour on Tuesday November 4, 2025. After she gave her lowest quote she asked if she could email me the quotes tomorrow after putting them through the vendor's website to get their actual prices. I said okay as she said they were having a storm there and we had already lost connection once and she had to call me back. The next evening November 5th, after not receiving an email from her I called back and got some guy who told me I had to talk to her and gave me her extension number to call her tomorrow. I told him when I call there is no way to enter an extension number and he kind of laughed and said "that's right". I asked him if there was anyone else I could get the information from and he said if I don't hear back from her tomorrow by 10 a.m. to call back and someone else could help me. He said he sent her a message to call me tomorrow morning. So the next day after 10 a.m. I called back as I still didn't receive any emails with quotes. I talked to another lady who told me Cassandra was on her lunch but she could see the quotes in there and would send me a copy of them. I thanked her and again, was not emailed anything. What a nasty joke this company is. Stay away!!
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