brokerlink.ca

2.3
2.3 Based on 201 reviews

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Tera Jacobsen
Demanding about Unnecessary Privacy Overreach

This is the only insurance broker company that I have encountered that refuses to waive the 20-25 year dive into driving history "requirement". They just straight up wont help you if you refuse to consent letting them go back 20-25 years. Industry standard for most insurance companies is 6 years. That this company is trying to force people to let them go back 20-25 years for every case is a wide over-reach of personal privacy. Insurance companies and brokers seem to be doing whatever they want - to cover their own butts, it is NOT about helping the consumer. They state it's to support you to get better rates - but that does not make sense. Either someone is not explaining things in a way that provides information on how you are protected from them using the information against you, or they are being dishonest. Regardless, terrible customer service as well - no attempt to try to explain so that it is not seen as negative. If it is supposed to "help" you, why do they turn you away for not consenting? They could just not use that information to "help you" and continue to try to find you alternatives, like a good broker would do. Sus.

1
Date of experience: Sep 25, 2025

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