If possible I would have given them a zero. This is the most unprofessional company that I almost had a pleasure of dealing with and, thank God I did not. I had a non-pleasure of dealing with a Mrs Wiseman from St John's NL. During the initial call she seemed like a wonderful young lady and a pleasure to talk to. However, it was pretty much a Dr Jenkle and Mr Hyde situation. After a lengthy chat on the phone, I still needed to provide them with information. After gathering things and sending 2 separate emails to Mrs Wiseman she so happy to help me that even after approximately 5 weeks she still didn't email me. I don't care if there was issues,concerns, or whatever......... I believe this to be extremely rude and very unprofessional. Maybe it has something to do with the fact they are a part of Intact Ins. This is the most unprofessional company I ever deal with and after 37 years in the Military and living in almost ever province in Canada. I won't take their insurance even if it were free. I certainly hope this company and it associated company/s crash. Personal Ins Coy was a pleasure to deal with. I do place most of the blame on Mrs Wiseman herself. Only if she was a little more professional I would not have written this review.
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