broomandbucket.co.uk

4.9
4.9 Based on 30 reviews

You have better things to do than clean. At Broom and Bucket, we provide trusted and professional house cleaning and sanitizing services for our valued clients. Our straightforward pricing model allows us to provide you with a quote immediately, meaning l...

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Selena Fisher
Beyond disappointed with my experience…

Beyond disappointed with my experience with this company. I’ve used a few companies for one off cleans in the past and have always been really pleased. I thought it was time I invested in regular cleans but Unfortunately the company I wanted had no availability so I tried B&B as it was local. Booked 3 hours and at £34 an hour was expecting good things. This was almost double what I’d paid with other companies. So at 3 hours and £102 later my house looked virtually no different. I know what I can do in my own house in 3 hours. It is a hell of a lot more than was done! The cleaning cycle that I was told they use ( deep cleaning 1-2 areas more thoroughly) was not used. When I questioned this they said the bathrooms had been deep cleaned. However the cleaner had not ticked it off on the sheet she left ,and I can honestly say I clean my bathrooms to a better standard. Suffice to say be careful with this company. I hope mine was a one off experience but it has made me very wary. I wish I’d have questioned the price and what they planned on doing. Again £34 an hour for what I got is nothing short of outrageous really.In response to your comments. I did email you all of the details in this review and more on the 7th October and as yet have not had a reply. If indeed as you state the cost was not £34 an hour why was I charged £102 for 3 hours? I have the invoice of what I was as charged and apart from being able to see in person the time the cleaner started and finished it was on camera and it was literally just 3 hours. So that makes it £34 an hour by anyone’s calculations!

1
Date of experience: Sep 08, 2023

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Business Details

  • You have better things to do than clean. At Broom and Bucket, we provide trusted and professional house cleaning and sanitizing services for our valued clients. Our straightforward pricing model allows us to provide you with a quote immediately, meaning less time to wait for your home to be sparkling clean.

    Our unique Deep Clean Cycle System provides a general clean of your entire home, while deep cleaning a portion of your home on each visit. This ensures your entire home is cleaned to a deep clean standard once you're on our Cycle System. From deep cleans, to tenancy cleaning, to reoccuring cleaning plans, Broom and Bucket is ready to help!

    We offer house and flat cleaning, deep cleans, one-time cleans, end of tenancy cleaning, after construction cleans, oven cleaning, refrigerator / fridge cleaning, light carpet cleaning, and more!See more

  • email info@broomandbucket.co.uk
  • call 01512034405
  • language https://broomandbucket.co.uk

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